Shipping
We keep it simple. All orders ship within 1 business day, and you'll receive a tracking link as soon as yours is on the way.
Shipping Cost
Free shipping worldwide 🌍
Delivery Times
- USA
- 6–8 business days
- UK
- 6–8 business days
- EU
- 6–8 business days
- AUS
- 6–8 business days
- CAN
- 8–10 business days
- Rest of world
- 8–12 business days
Delivery times may vary slightly depending on your location.
Tracking & Order Status
All orders include tracking. You'll receive tracking details via email once your order ships. You can also check your order status here.
International Shipping
We ship worldwide. If your country isn't listed at checkout, reach out and we'll do our best to make it work.
Duties & Import Taxes
International orders may be subject to duties and import taxes upon delivery. These charges are the customer's responsibility.
Notes
- Orders are processed Monday–Friday
- Delays can occasionally happen due to customs or local carriers
Package Protection
Optional, $2.99 at checkout. If your order goes missing, gets swiped off your porch, or shows up damaged, we replace it free — just email us within 30 days of your ship date and we'll sort it.
Not covered: wrong address entered at checkout, refused or unclaimed packages, and customs holds. Without protection we'll always try to help, but once tracking says delivered we can't guarantee a replacement.
Order Changes
Need to change or cancel your order? Email us within 2 hours of placing it. After that, it's already in fulfillment and we can't make changes.
Need Help?
Questions? Hit us up at info@surfsurfshop.com. We usually reply within 24 hours.